SMS Feedback Program

Your voice matters. This program helps us hear from families like yours so we can continue improving our schools for every student.

About This Program


KIPP North Carolina partners with Saachi to gather feedback from families via text message. This program helps us understand your experience and continuously improve our schools for students and families.

Through brief conversational surveys sent via SMS, we collect your input on topics like communication, academics, school culture, and more. Your honest feedback directly informs how we serve our students and community.

How Consent Works

When you receive your first message from our SMS feedback program, you will be asked to confirm your participation by replying YES. By replying YES, you consent to receive SMS messages from KIPP North Carolina via Saachi for feedback and survey purposes.

Your participation is voluntary.

You can opt out at any time by replying STOP to any message. Choosing not to participate will not affect your child’s enrollment or experience at KIPP NC schools.

Message Frequency

Message frequency varies based on survey timing. Typically, you may receive 1–5 messages per feedback conversation. Surveys are sent periodically throughout the school year to gather timely input from families.

Opt-Out & Help


You can manage your participation at any time by texting these keywords:

“STOP”

Unsubscribe from all SMS messages

“HELP”

Get assistance and support information

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. KIPP North Carolina is not responsible for any charges from your wireless provider.

Privacy

We respect your privacy and are committed to protecting your personal information. Your phone number and responses are used solely for school feedback purposes and will not be sold or shared with third parties for marketing.

For complete details on how we handle your information, please review our Privacy Policy.

Questions?


KIPP North Carolina Public Schools
1107 Holloway Street, Durham NC 27701
Phone: (919) 341-5448
Email: info@kippnc.org